Frequently Asked Questions
1. How can I purchase a subscription?
To subscribe, please complete the registration form. After successfully completing the payment process, you will receive your username, password, and login link via email within a few minutes.
2. What payment methods are accepted?
We currently accept payments through PayPal and Stripe for your convenience.
3. Are subscriptions renewed automatically?
No, subscriptions are not automatically renewed. You can manually renew your subscription for 1-month, 6-month, 1-year, or 2-year plans directly within the software.
4. What is your refund policy?
We are committed to your satisfaction. If you are not completely satisfied with the software, we offer a 30-day money-back guarantee without any conditions.
5. Are there differences in features between subscription plans?
No, all subscription plans provide full access to all features. The only difference lies in the duration of each plan.
6. What language does the Finty user interface support?
The Finty software interface is currently available in English. Additional languages may be added in the future.
7. Is the SMS sender ID pre-configured in the software?
Yes, the SMS sender ID is pre-configured by default. However, the cost of SMS credits is separate and can be recharged directly within the software.
8. What should I do if I encounter a payment issue?
If you experience any problems with payments, please contact us through the “Contact Us” section on our website. We’ll be happy to assist you.
9. Can I use Finty for both Repair Shop and store management at the same time?
Yes, you can use Finty for managing any type of repair shop, as well as for issuing purchase and sales invoices in your store and managing financial matters.
10. I don’t have a repair shop, and I only need software to manage my purchase invoices and finances. Can I still use Finty?
Yes, we can deactivate the workshop management section for you, and Finty can be easily customized to fit your business needs.
11. What local currencies does Finty support?
Finty supports all international local currencies—over 75 currencies. If your local currency is not listed, we can add it for you within 5 minutes.
12. Does Finty handle commission and payroll calculations for my staff?
Yes, Finty automatically and transparently handles all financial matters related to your staff, including commissions and payroll.
13. Can I back up my data in Finty?
Backup is a concern for offline software. With online accounting software like Finty, there is no need for backups because customer data is stored on multiple cloud servers simultaneously, making data loss virtually impossible. However, you can easily export data to Excel from any section of the software, such as customer lists, products, reports, and more.