How to Record Customer Payments in Finty
Keeping accurate financial records is one of the most important parts of running a successful business. A key part of this process is to record customer payments accurately, helping you maintain a healthy cash flow and clear financial reports. Mistakes or missed entries can lead to headaches down the line—especially when it’s time to reconcile accounts or prepare for tax season.
In this guide, we’ll explain why recording payments accurately is essential and walk you through exactly how to record customer payments in Finty. Whether your customers pay in cash, by bank transfer, or with a check, you’ll learn how to document every transaction quickly and keep your records organized.
Why Recording Customer Payments Matters
Learning how to record customer payments accurately is essential not just for day-to-day operations but also for long-term financial health. Properly logged payments:
Make tax time easier by ensuring your records are complete.
Help prevent errors or disputes by providing a clear transaction history.
Allow you to track cash flow in real time, helping with budgeting and business planning.
Strengthen trust with your customers by providing transparent payment records.
For any repair or retail business, having an organized payment system is the backbone of smooth financial management.
How to Record Customer Payments in Finty
To begin, navigate to the "Accounting" menu and select the "Receive" service to record customer payments. In this section, you can view all incoming payments, including cash, bank transfers, and checks.

Step-by-Step Guide to Record Customer Payments
Start a New Payment Record:
Click on "New" and select the customer from whom you will receive payment. If you're just starting out with Finty and need help adding customers to the system, check out our guide on how to add customers in Finty software.

Verify the Payment Amount:
You will see the exact amount due. If a negative sign appears before the amount, the customer owes you money.

Add a Payment Note:
To keep things organized, add a note about the payment in the description field. For example, specify the reason for the payment or include any relevant details, such as linking it to an existing invoice. While this step is optional, we recommend it for better tracking. For more tips on managing invoices and tracking payments effectively, check out our comprehensive guide on invoicing in Finty Software.

Select Payment Method:
Choose the payment method—cash, bank transfer, or check—and complete the form.

Save the Record:
Finally, click the "Save" button to record the payment.


Where Are Payments Recorded?
- Bank Transfers: You’ll find them saved under the "Bank" section in the "Financial Reports" menu.

- Cash Payments: These are logged in the "Cash Register" section.

- Check Payments: You will find them stored in the "Checks" section.
By categorizing payments this way, you can quickly access specific records and keep your finances organized.

By categorizing payments this way, you can quickly access specific records and keep your finances organized.
Troubleshooting: What If Something Doesn’t Add Up?
If you notice a discrepancy between your expected payments and what’s recorded:
Double-check the payment method selected to ensure it’s logged in the correct section.
Review the customer’s outstanding balance for any previous errors.
Use Finty’s search and filter options in the "Receive" service to locate specific transactions.
Best Practices for Managing Payment Records
To keep your payment records in excellent shape:
Reconcile your records monthly to catch errors early.
Always add detailed descriptions for each payment to avoid confusion later.
Regularly back up your financial data, especially if you deal with large transaction volumes.
Train staff who handle payments to follow the same recording process for consistency.
Conclusion
In conclusion, recording customer payments is simple and straightforward with Finty. By following these easy steps and best practices, you will document every transaction efficiently, save time, and maintain accurate records. Start today and take control of your business finances!
If you want more detailed tutorials and visual guides on using Finty, be sure to check out our YouTube channel for step-by-step video walkthroughs.