Have you ever encountered a situation where you opened a laptop or cell phone on your work desk for repair, only to find that a specific part was unavailable? In such cases, the device may remain open for several days, leading to the loss of small parts or potential damage. At Finty, we have addressed this issue with our Shelf Management service. When you generate a new repair ticket, an empty shelf is automatically designated for that ticket, ensuring that no parts go missing and your repair shop remains organized. This way, you will always maintain order and organization in your repair shop, preventing any potential loss or damage.
As Finty is online software, you can effortlessly issue repair tickets or invoices from any location using a computer or cell phone for your customers. These can be printed or sent via a link through text message. You can include all relevant specifications of the devices brought in for repair, such as the model, brand, serial number, issues, accessories, estimated cost, and the terms of your repair shop.
When a ticket is issued for a new device and it enters the repair shop, it can progress through various statuses such as ‘in line,’ ‘under repair,’ ‘waiting for parts,’ or ‘ready for delivery.’ Service or product sales invoices can also be issued within the repair shop. All of these processes are efficiently managed in Finty. In this tutorial video, we have explained each step in simple terms.
When a device is brought to your repair shop and a repair ticket is issued, all its information becomes available in the report service. From there, you can easily search for specific details, export an Excel file containing all device information, or filter the data based on your requirements.